Privacy Policy
At FeedyGo Online Venture, accessible from https://feedygo.com, we prioritize the privacy of our visitors. This Privacy Policy document, outlines the types of information collected and recorded by FeedyGo Online Venture and how we use it. If you have additional questions or need more information about our Privacy Policy, feel free to contact us.
Consent:
By using our website, you consent to our Privacy Policy and agree to its terms. Users must be at least 5 years old to use our platform.
Information we collect:
The personal information requested during account registration will be clearly specified. Users may also have the option to use the platform anonymously or without creating an account.
When you contact us directly, we may collect additional information such as your name, email address, phone number, and the content of your message.
How we use your information:
We use collected information to provide, operate, and maintain our website, enhance user experience, develop new features, and for communication, customer service, updates, and marketing purposes. We may also use the information to find and prevent fraud.
Log Files:
FeedyGo Online Venture utilizes log files for analytics purposes. The information includes IP addresses, browser type, ISP, date and time stamp, and pages visited. This data is not personally identifiable and is used for analyzing trends, administering the site, and gathering demographic information.
Advertising Partners Privacy Policies:
A list of advertising partners and their privacy policies can be found here. Third-party ad servers may use cookies, JavaScript, or Web Beacons for advertising effectiveness and personalization. FeedyGo Online Venture has no control over these cookies.
Third-Party Privacy Policies:
FeedyGo Online Venture’s Privacy Policy does not apply to other advertisers or websites. Users are advised to consult the privacy policies of third-party ad servers for detailed information and options.
CCPA Privacy Rights:
Consumers have the right to request disclosure, deletion, and non-sale of personal information. To make a request, contact us support@feedygo.com .
GDPR Data Protection Rights:
Users have rights to access, rectification, erasure, restriction of processing, objection to processing, and data portability. To exercise these rights, contact us support@feedygo.com .
Children’s Information:
FeedyGo Online Venture does not knowingly collect Personal Identifiable Information from children under the age of 13. Parents or guardians are encouraged to monitor and guide their children’s online activity. If you believe your child provided such information, contact us for prompt removal.
Changes to this Privacy Policy:
We may update our Privacy Policy, and we advise you to review it periodically. Changes are effective immediately and will be posted on this page.
Terms and conditions:
- These terms and conditions constitute a legally binding agreement between customers and FeedyGo Online Venture regarding the use of our home-based delivery app, FeedyGo Online Venture. By using the App, customers agree to these terms.
- If customers do not agree to these Terms, please do not use the App.
- To use certain features of the App, customers may be required to create an account. Customers are responsible for maintaining the confidentiality of their account information and password.
- Customers must provide accurate and up-to-date information during the registration process. Customers are responsible for all activities that occur under their account.
- Our App serves as a platform that connects customers with delivery service providers for the delivery of Food, services, or any other products.
- The availability and pricing of food items and delivery services may vary and are determined by the individual food delivery service providers or restaurants within the app.
- Customers must agree not to use the App for any illegal or unauthorized purpose.
- Customers must agree not to engage in any activity that disrupts the App’s operation or network.
- Customers agree to pay for goods and services through the App using the payment methods.
- Customers are responsible for all fees and charges associated with their transactions.
- Customers’ use of the App is subject to our Privacy Policy, which explains how we collect, use, and protect their data.
- By using the App, customers consent to the collection and use of their personal information in accordance with our Privacy policy.
- All content, trademarks, logos, and materials within the App are the property of FeedyGo Online Venture and are protected by copyright and other intellectual property laws.
- Customers may not use, modify, or reproduce any content from the App without explicit permission from FeedyGo Online Venture.
- FeedyGo Online Venture may, at its discretion, terminate or suspend customers’ accounts if they violate these Terms.
- Customers can terminate their accounts at any time by following the instructions within the App.
- FeedyGo Online Venture does not warrant that the App will be error-free or uninterrupted.
- FeedyGo Online Venture is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our App.
- FeedyGo Online Venture may update these Terms at any time. You are responsible for reviewing the updated terms.
Return and Refund Policy:
- Order Cancellation: You may cancel your order without incurring any charges up to 5 minutes after placing the order. To cancel your order, please log into your account and follow the instructions provided. Orders cancelled which exceeds 5 minutes of placing the order may be subject to a cancellation fee.
- Returns and Refunds: In the event of a late delivery, please contact us immediately. We will investigate the delay and, if deemed appropriate, offer compensation in the form of a credit or refund. If we make an error with your order, please contact us as soon as possible. We will work to resolve the issue at the earliest.
- Refund Process: Please ensure that you provide accurate information about your allergies and dietary requirements when placing an order. If you have specific dietary needs and receive an order that does not meet those requirements, please contact us. We will work to resolve the issue at the earliest. Refunds will be processed in the same payment method used for the original transaction, and it may take 3 business days for the refund to appear in your account.
- Contact Us: If you have any questions or concerns about our return and refund policy, please contact our customer support team at support@feedygo.com .
- This return and refund policy is subject to change, and any updates will be posted on our website or app. It is your responsibility to review this policy periodically to stay informed about any changes.
Contact Us:
For questions or suggestions about our Privacy Policy, please contact us at support@feedygo.com .
